These terms explain the rules for using Pulse, the web push notification service built by Pylogix. We kept them as plain as we can. Please read them before you create an account.
1. Who we are
Pulse is built and run by Pylogix, a software development company with offices at 1717 Saint James Place #628, Houston, TX 77056, United States, and 346 Kensington High Street, London W14 8NS, United Kingdom. In these terms, "we", "us" and "our" mean Pylogix, and "you" means the person or organization using Pulse.
By creating an account or using Pulse, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.
2. Who can use Pulse
Pulse is a tool for website owners. You must be at least 18 years old, or old enough to sign a contract where you live. If you use Pulse for a business or other organization, you confirm that you are allowed to accept these terms for it.
3. Your account
Give us accurate details when you sign up and keep them up to date. Keep your password private and use a strong one. You can also turn on two-factor authentication in your account settings. You are responsible for everything that happens under your account, so tell us straight away through our contact page if you think someone else has got in.
4. What the service does
Pulse lets you collect push notification subscribers on your websites and send them campaigns, flows, RSS automations, recurring campaigns and personal notifications, with segments and statistics. We improve the service over time, so features may be added, changed or removed. If we plan to remove something you rely on, we will try to tell you in advance.
Notifications are delivered through the push services run by browser makers, such as Google, Mozilla, Apple and Microsoft. We cannot control those services, so we cannot promise that every notification will be delivered or shown at a given time.
5. Plans and limits
Pulse currently has a free plan with the limits shown on our website, such as the number of websites, subscribers and campaigns per month. If we offer paid plans, we will show the price and what it includes before you buy, and we will update these terms first. Nothing you already use will start costing money without your agreement.
6. Your subscribers
You may only send notifications to people who chose to receive them from your website. You must:
- tell visitors on your website what notifications they will get and how you use their data, for example in your own privacy policy
- get consent where the law requires it, and keep the Allow prompt honest about who is asking
- stop sending to anyone who unsubscribes or blocks notifications
- only send custom parameters, such as a name or email address, when you have a lawful reason to share them with us
For your subscribers' data, you are the controller and we process it on your behalf. Section 8 explains how we handle it.
7. Acceptable use
You must not use Pulse to:
- break the law, or help anyone else break it
- send spam, scams or phishing, or notifications that pretend to be system alerts, security warnings or messages from someone else
- link to malware, or to pages built to trick people
- send sexual content involving minors, promote violence or terrorism, or harass or threaten people
- send adult or gambling content where it is illegal, or to people who did not ask for it
- infringe copyright, trademarks or anyone else's rights
- add Pulse to websites you do not own or manage
- overload, probe, scrape or attack the service, or get around its limits or security
We look into reports of misuse. We may pause campaigns, disable websites or suspend accounts that break these rules. When there is a serious risk to people or to the service, we may act without warning.
8. How we handle your subscribers' data
When we process subscriber data for you, we:
- only use it to run Pulse for you, following your settings and instructions
- keep it confidential and limit who at Pylogix can access it
- protect it with the security measures described in our Privacy Policy
- use only the service providers listed in our Privacy Policy, under similar obligations
- help you answer requests from your subscribers where we hold their data
- tell you without undue delay if we become aware of a breach that affects it
- delete it when you delete the website or your account, apart from copies in backups, which are overwritten on a regular cycle
If you need a signed data processing agreement, send us a message through our contact page.
9. Your content
"Your content" means the notifications, images, icons, links and settings you add to Pulse. You own it, and you are responsible for it. You give us a worldwide, non-exclusive, royalty-free license to store, copy and deliver your content, only as needed to run, secure and improve Pulse. This license ends when you delete the content or your account.
10. Pulse branding
The subscribe widget may show a small "Pulse by Pylogix" credit, depending on your plan. Please do not hide or change it unless your plan allows it.
11. Copyright complaints
If you believe a notification sent with Pulse infringes your copyright, send us a notice through our contact page. Please include your contact details, a description of the work, where the notification appeared, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and that you own the rights or may act for the owner, and your physical or electronic signature. We review every notice and act where appropriate. Accounts that repeatedly infringe will be closed.
12. Our property
The Pulse software, design, name and logo belong to Pylogix and its licensors. These terms let you use the service as intended. They do not give you any other right to use our brand or code.
13. Ending your account
You can delete your account at any time from your account settings. This removes your websites, subscribers, campaigns and statistics. We may suspend or close an account that breaks these terms or puts other people or the service at risk. If we close an account for any other reason, we will try to give notice first. Sections that are meant to last, such as ownership, disclaimers, limits on liability and disputes, continue after an account ends.
14. Disclaimers
We work hard to keep Pulse online, fast and secure. Even so, we provide it "as is" and "as available". As far as the law allows, we do not promise that it will always be available or free of errors, that every notification will be delivered, that it suits a particular purpose, or that statistics are complete and exact.
15. Limits on liability
As far as the law allows, Pylogix is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, that come from your use of Pulse. Our total liability for any claim about the service is limited to the greater of the amount you paid us in the 12 months before the claim or US$100.
Some places do not allow these limits, so they may not apply to you. Nothing in these terms limits liability that cannot legally be limited, such as liability for fraud, or for death or personal injury caused by negligence.
16. Claims caused by misuse
If you break these terms or the law, for example by sending notifications to people who did not agree to them, and someone makes a claim against us because of it, you agree to cover our reasonable losses and costs from that claim, including legal fees, as far as the law allows.
17. Law and disputes
These terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law rules, and disputes will be handled by the state or federal courts in Harris County, Texas. If you are a consumer in the United Kingdom or the European Union, you keep the protections of the country where you live and can bring a claim in your local courts. Before starting a formal dispute, please contact us so we can try to put things right.
18. Changes to these terms
We may update these terms as the service changes or the law requires. If a change is significant, we will tell you by email or in the app before it takes effect. If you keep using Pulse after that, you accept the updated terms.
19. Contact us
Questions about these terms? Send us a message through our contact page and a person will reply.